HEAPS Feature that you will indulge
Updated May 17, 2022

HEAPS Feature that you will indulge

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Heap

It is easily segmented our user base. I am using it to track the eCommerce trend to notice the alert that we could prevent or anything that happens beforehand. We could do anything before we could when we foresee there is a downturn trend in the upcoming quarter. Also, we could analyze the user behavior and be able to provide a better service to our customers and users.
  • Segmented users
  • User friendly
  • Easily do tracking based on the element on the website
  • Don't have details analysis tie with our actual online sales
  • Don't have time spend for each users
  • Don't have enough detail analysis like bounce rate and etc
  • understanding the user trend

Do you think Heap delivers good value for the price?

Not sure

Are you happy with Heap's feature set?


Did Heap live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Heap go as expected?

I wasn't involved with the implementation phase

Would you buy Heap again?


I am a google analytics user before this. I found out that there is quite a lot of thing that google analytics able to track but heaps unable to track. eg: the bounce rate, time spent, eCommerce sales data, etc. But however, the segmentation is quite easy to use in heaps as compared to google analytics.