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Hero K12 - User Friendly!
Updated August 05, 2019

Hero K12 - User Friendly!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hero

Hero is used through our entire school for multiple purposes. It is for tardy tracking, positive points, point banking and spending at our school store, and detention tracking.
  • Behavior tracking.
  • Detention management.
  • PBIS Community.
  • There aren't many areas where I would suggest improvement. They are responsive, helpful, have a great community help forum, and the interface is pretty user friendly.
  • Unsure. The financial impact of this product is with administration.
The app is still a little difficult to use which is the only reason I'd give the 9/10.
Their support team is quick and responsive. They offer webinars and direct chats for any help you may need or want.
The only product like Hero I've used is LiveSchool. In LiveSchool you have to create classes yourself, it does not track negative behaviors or detentions. In Hero students still only earn positive points, but there's an interface to allow students to see consequences for things like skipping class without having an impact on buying items from the school store.
Hero is used school wide as a part of the PBIS programming. It allows us to track behaviors, tardies, detentions, and teacher comments all in one place. There is an option for printing passes for students with a separate machine that plugs into phones and computers and makes it all even more convenient. Positive points can be coded for different purposes including special codes for school wide initiatives.