Overall Satisfaction with HID DigitalPersona
We are using HID DigitalPersona primarily for multifactor domain authentication on workstations across our entire organization and are using it a little bit for password management. With this, it allows very quick access to our desktops without compromising the complexity of our passwords. It also cuts down on the IT department constantly having to reset forgotten Active Directory passwords and saves time when it comes to resetting their own forgotten passwords to websites and applications.
- Extremely good at domain authentication
- Extremely good at security
- Great at multifactor authentication
- Biometric authentication
- Password manager; credentials for websites must be set in IE, not Chrome or Firefox
- Nothing can be done about it, but you must understand Active Directory and Group Policy to use this product
- It is a little difficult to contact tech support but once you do, they are very good
- It couldn't calculate the ROI but certainly makes logins (domain and otherwise) MUCH faster while still allowing for complex passwords.
- Keeps IT department from constantly having to reset forgotten passwords.
- Not sure how to get a good metric on actual ROI but it does exist.
We haven't taken advantage of all HID DigitalPersona has to offer. We are looking forward to exploring other things we can take advantage of.
We use HID DigitalPersona to log into our Active directory accounts and even a shared Kiosk account. Even when logging into the shared account, the credentials of the persona accessing that account are logged. It has very flexible multifactor authentication. It has a very extensive list of authentication methods you can use (fingerprint, face, smart card, pin, OTP, etc.).
We use HID DigitalPersona password manager to log into our accounting and utility billing software if that is what is being asked. It is just password substitution, though. It just makes access easier, not necessarily more secure. We also use the password manager via biometric login to access our bank accounts and such.
Not using MS Azure AD other than for MS Office login, not using HID DigitalPersona for this other than for a simple password manager.
I haven't tried any other vendors.
Do you think HID DigitalPersona delivers good value for the price?
Yes
Are you happy with HID DigitalPersona's feature set?
Yes
Did HID DigitalPersona live up to sales and marketing promises?
Yes
Did implementation of HID DigitalPersona go as expected?
Yes
Would you buy HID DigitalPersona again?
Yes
Using HID DigitalPersona
16 - Everywhere from upper management all the way down to our field crews.
1 - General computer skills and familiarity with Active Directory Group Policy.
- Multifactor authentication
- Password managment
- Many multifactor options (face, fingerprint, PIN, etc)
- We just use it as designed. No innovation.
- Would like to be able to use it to log into local, non-web based apps
Evaluating HID DigitalPersona and Competitors
- Ease of Use
Needed to move to multifator authentication and very strong passwords, but wanted to make it as easy and smooth as possible for our end users.
Probably wouldn't change a thing. Digital Persona is a good fit for us.