Hipchat and our hipcat room.
July 01, 2016
Hipchat and our hipcat room.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HipChat
We use hipchat in our IT department to assist us with communication in developing our software. We use different rooms for each of our teams. The history is extremely helpful to go back to later for information. We also integrate with a calendar to show when team members will be out. We've also used the bots for polls and our daily stand up reports. It's helpful.
- I like the stand up bot - it's helpful to de-clutter the body of our group chat.
- I have no recommendations, I really like hipchat.
HipChat (discontinued) Feature Ratings
Using HipChat
73 - IT development, business analyst,product team, QA, training
2 - I'm not sure, my supervisor controls Hipchat and delegates to others for assistance with Hipchat support.
- Communication
- Stand-up reports
- Deployment Assistance (with communication)
- Calendar integration to notify when team members will be out of the office
- Calendar Integration
- The bots helped with a poll a few times to help us decide where to eat lunch as a team
- Faster/easier communication with a save history
Evaluating HipChat and Competitors
Not Sure
I'm not sure, this was done before I moved to the department I'm in now.
HipChat Implementation
HipChat Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |