June 30, 2016
Score 1 out of 10
Overall Satisfaction with HipChat
HipChat is used throughout the company to communicate, to coordinate work within teams and to coordinate the teams themselves. It is used to share office updates, report errors, share code snippets and get help with the dev environment.
- Hipchat has some nice emoticons.
- Hipchat service crashes regularly and impedes work for hours at a time.
- Hipchat is unable to create private rooms with just a few team members on the fly. All discussions must either be between two people or in a pre created group room.
- Hipchat often fails to notify me of PM's or mentions of me, even if the client claims I am connected. Also the mobile app never works correctly.