HipChat Review
Updated November 01, 2016

HipChat Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

My team is composed of members who live in different states. We use hipchat to communicate amongst our team. It makes it easy to keep questions to multiple individuals amongst the team. It is linked to our Jira and Stash and lets us keep track of pull requests and how various tasks are progressing. This way, it makes it easy to discuss any proposed changes to our code base etc.
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
  • It would be nice to have a record of shared images or documents, perhaps an option to see all shared items for the past X days.
  • It would be nice to have a few more color/style themes (perhaps one similar to Sublime tests slushi theme!?).
  • An option to "save" received messages for future reference.
It is quite amazing for software development and integrates well with many other programming related tools and utilities.

HipChat (discontinued) Feature Ratings

Mobile Access
8
Search
5
Chat
10
Notifications
10
Discussions
10
Surveys
5
Internal knowledgebase
7
Integrates with GoToMeeting
8
Video files
6
Audio files
8
Access control
7
Advanced security features
10
Device sync
10

HipChat Reliability