Item: HipChat (discontinued)
Rating: 3
Author: Verified User

Use Cases and Deployment Scope

I tried out HipChat as an alternative to Slack and was not satisfied. We intended to use it for internal communications with team members, file sharing, and project organization. I thought it would be a more efficient alternative to emails and Google Chat.

Pros and Cons

Message members of organization
Share files
Integrate with project management software

The platform is not user-friendly
There is no way to set it to “away” so you have to log out each time
If you log in via Google, you have to enter your entire login info each time

Alternatives Considered

Slack

Slack is by far a better alternative, and HipChat was only developed as an alternative to Slack. It certainly falls short. The platform is not user-friendly, it is generally a bit buggy, and it doesn’t organize conversation threads in an efficient way like Slack does.

Other Software Used

ContactMonkey, Streak, Keyword Tool Dominator

Likelihood to Recommend

It is most suited for a scenario in which organization members cannot use or download Slack. It is not a great alternative but could be a fallback.

A poor alternative to Slack

Overall Satisfaction with HipChat

Use Cases and Deployment Scope

Pros and Cons

Alternatives Considered

Other Software Used

Likelihood to Recommend

HipChat (discontinued) Feature Ratings