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HireRight
January 10, 2023

HireRight

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HireRight

To run background checks on applicants before they are hired
  • Runs International checks
  • Provides status notificaiotns via email
  • Has live chat
  • Slack integration
  • Dedicated CRM
  • Faster completion times for international checks
  • Internal checks
  • Live chat
  • ATS intergration
  • Checks can be completed
  • International can take very long
  • No Slack integration
N/A

Do you think HireRight delivers good value for the price?

Not sure

Are you happy with HireRight's feature set?

Yes

Did HireRight live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HireRight go as expected?

I wasn't involved with the implementation phase

Would you buy HireRight again?

No

There is room for improvement with the platform: the interface, not having a dedicated CRM when issues arise which means the default is either chat or a phone call with someone that is not familiar with your account. They do run many internal checks for companies that are global but completion times can vary drastically and take weeks.

Using HireRight

Always room for improvement that could make the platform a lot more user friendly and easier to navigate
ProsCons
Like to use
Technical support not required
Quick to learn
Feel confident using
Familiar
Cumbersome
  • Live chat
  • Sending a report
  • Download a report
  • Connecting with a rep that is familiar with issue that you have
  • Adding user
  • Additional notifications
Yes, but I don't use it