We passed on HireVue
December 03, 2015

We passed on HireVue

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with HireVue

Multiple organizations in our company use HireVue. Our current department has a unique hiring model that relies on contract workers we then hire full time. HireVue stopped fitting our particular needs and we went to a system where we pass on HireVue candidates to the staffing agencies we work with.

We used HireVue to screen candidates and rule out those we obviously didn't want to bring in to interview.

Pros

  • HireVue allows you to quickly view and listen to prospective candidates without needing to go through a face to face interview with each one. This saves time and lets you focus more time on those you are interested in.
  • HireVue allows you to customize your own questions. It can ask for both written and video/audio answer responses.

Cons

  • Our biggest issue with HireVue is that it doesn't replace live face to face interviews. We were able to use it to screen out candidates who obviously wouldn't be a good fit. But with many candidates, we could only learn they didn't have glaring flaws when answering some questions on video for a few minutes. It was difficult to distinguish great candidates from mediocre candidates via the process as questions are predetermined, without the ability to ask followup questions based on their answers like you would in a real interview.
  • In our department, the ROI was negligible so we started referring potential candidates to staffing agencies we worked with. They did a better job of screening candidates than we were able to via HireVue. Other departments in our company still use it however.
I feel I don't have enough personal experience to give a confident answer. I would need to see the product used beyond our experiments with it.

HireVue Feature Ratings

Comments

  • Nicole Frisbee | TrustRadius Reviewer
    Thanks for the review! We take all feedback very seriously and we appreciate the pro's and cons you mentioned. HireVue doesn't replace face-to-face interviews, that's true, but it can help you save time and money. Most companies use HireVue as a first step in the interview process. It is always a good idea to have at least one face-to-face interview with candidates after they have completed their On Demand Interview(s). Think of HireVue as weeding out the mediocre talent so you don't have to waste time scheduling and meeting with them and missing out on the better qualified candidates! We are always working on and improving our product. Check out The Hub (our customer community), where you can view other user's questions and answers, as well as submit your own questions and feature requests: http://hir.vu/1n6m0sU. We also have a 24/7 Support team here for you by phone, email or chat: (800) 655 - 4106 ext 1 try.hirevue.com/contact/ Follow us on Twitter @HireVue, Like us on Facebook, and check us out on Instagram and Pinterest!

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