HireVue offers great support and candidate flexibility
August 24, 2017

HireVue offers great support and candidate flexibility

Tyrus Borck | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HireVue

HireVue is technically used globally by my organization, although certain regions have adopted the tool with much more enthusiasm. With a company as large/complex as ours, HireVue enables us to standardize the interview process for large regions with many recruiters for the same position. Utilizing the tool in some regions is more of a challenge due to access to resources (laptops, smart phones, etc) for candidates and also network connectivity.
  • Once integrated into the hiring process, HireVue can save a lot of time and a lot of money in refining the pipeline of candidates for a specific position.
  • The support from the HireVue staff is excellent. They're always quick to respond with helpful answers/best practices.
  • 24/7 technical support for candidates, interviewers, etc is always a big benefit.
  • Not necessarily a fault with HireVue, but adoption in all regions is often a difficult task.
  • It would be nice to have the ability to upload an Excel sheet with candidates' information and automatically send invitations to all.
  • We do not have a way to effectively determine the ROI specific to HireVue because multiple other changes to the process took place at the same time.
I was not initially a part of the selection process for HireVue. Skype for Business is often recommended by the business since it is the current internal messaging platform. Unfortunately with Skype for Business we are not able to interview external candidates, evaluate candidates, schedule/invite candidates, comment and rate interviews, etc. Skype for Business is a video conference platform whereas HireVue is specifically for digital interviewing.
HireVue is a really useful tool that can have a lot of benefits. There is no way to truly replicate or replace a face to face interview, but I think it is becoming more and more understood that a digital interview is standard for initial contact.