Overall Satisfaction with Hootsuite
We have used Hootsuite mainly for departmental use, mostly around our different blogs, from one central place. This allows us to get a single pane update of all the interactions on our blog twitter feeds. Sometimes we also like to cross-post the same tweet onto our different social media accounts, and even that is very easily enabled by the Hootsuite "New Post" widget.
- Ability to integrate multiple social media accounts (twitter, Fackbook, LinkedIn ...)
- Very intuitive interface.
- A bit tedious with adding images, links, etc.
- Sometimes, social media posts do not post as intended
- With Hootsuite, when managing social networks, it saves you time
- Also, it has saved us a lot of money.
- Buffer and Sendible
We love saving time by having our content scheduled through Hootsuite, so we do not have to worry about posting every day. Also, we no longer have to search and scroll to find and engage with our target market; they are all right there on our home page on Hootsuite. Plus, when reporting our social media marketing results, the analytics are all in one place and easy for those who aren't social media savvy can understand them!
Do you think Hootsuite delivers good value for the price?
Yes
Are you happy with Hootsuite's feature set?
Yes
Did Hootsuite live up to sales and marketing promises?
Yes
Did implementation of Hootsuite go as expected?
Yes
Would you buy Hootsuite again?
Yes
Hootsuite Feature Ratings
Using Hootsuite
5 - Hootsuite became a necessary and unique platform for social media managers, from ordinary people to the world's largest brands or companies. Having in the control panel, all the essential tools makes it much easier to publish on different networks such as Twitter, Instagram, and Facebook as media has become an indispensable program for the management of our content. This has made us gain followers through responsible information.
We have been able to increase customer engagement by over 125% since we first implemented Hootsuite in our department. Customer mentions and posts on our Facebook and Twitter platforms have at times increased over 200% on a year over year and month to month basis. We recently established a presence on Instagram and Hootsuite has driven engagement in that platform as well. With the increased engagement, customers feel more invested in our product and sales have noticeably risen.
Hootsuite Support
I can personally mention that my experience working with the customer support team has been wonderful. Whenever issues have arisen, I have contacted them and they have been very responsive addressing the issues I am dealing with and resolving them in a great manner. The training resources and onboarding support were invaluable to me personally as I had no real background in how to use the product and more importantly, how to successfully integrate it into our department.