User-friendly
March 07, 2023

User-friendly

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

I create and schedule social media schedules for six different clients. I also use Hootsuite for reporting and analytics.
  • Reports
  • Scheduling calendar
  • I've experienced issues with Hootsuite posting on the incorrect page and having trouble connecting to certain pages.
  • Negative impact: connecting to wrong account and posting on the incorrect page.
  • Positive impact: saving time scheduling posts ahead of time.
  • Negative impact: I spend more creating a pdf of the upcoming content calendar to send to clients when I wish I could download one from Hootsuite.
Hootsuite is much more user-friendly and does a lot more.
I have not reached out to user support, yet. I did have an issue today and will be reaching out for help.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

It's great for scheduling posts on Facebook and Instagram. Hootsuite is also very useful with reporting.

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
1
Audience targeting
Not Rated
Content optimization
Not Rated
Workflow management
9
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
Not Rated
Campaigns and promotions
Not Rated
Twitter
Not Rated
Facebook
Not Rated
LinkedIn
Not Rated
Instagram
Not Rated
Pinterest
Not Rated
YouTube
Not Rated
Campaign success analytics
Not Rated
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated