HootSuite - easy to use and a brilliant time saver for social media
August 30, 2022

HootSuite - easy to use and a brilliant time saver for social media

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Free

Overall Satisfaction with Hootsuite

I use HootSuite to manage the social media accounts for my non profit business about old school text books. I use it to manage the daily posts for Facebook , Twitter and Instagram. I like to make sure that I don't post too many topics on the same themes each week. Hootsuite is used so that I can move posts and also plan well in advance what topics I want to focus on and which pages I promote.
  • Hootsuite is excellent for viewing all your posts on every social media platform in one place
  • Hootsuite is great for showing you what that post will look like with the graphic attached.
  • Hootsuite is great for moving posts that need to be edited to a different day or month.
  • Hootsuite is great for offering you times to post if you aren't sure at which time to post
  • The suggested times for posts never seem to work for more and I get less engagement.
  • On the free account I would love to see an ability to publish directly to Instagram , even when I try to link my Instagram account it doesn't do this.
  • Hootsuite seems very busy directed, but please remember non -profit hobby-ist websites ( like me) use you as well.
  • Since I've been using Hootsuite I've seen more visitors to specific pages on my websites and from that I've been able to lead visitors around the website more efficiently
  • Being able to create a structured series of tweets as I'm able to easily see what I have tweeted previously means that I an able to do other jobs in the middle of my social media creation as I can see exactly what I was previously doing
  • I can create more content on more platforms as I can see all the platforms on one page, this has enabled me to gain more followers on Instagram for more retro gaming posts.
I had used Tweetdeck in the past , but that just scheduled Twitter and I felt it was rather clumsy to use. The screen could become rather crowded with the different columns. Plus there was a temptation to read a hashtag channel like the UK News which would distract me from what I was doing. The publisher screen on Hoot Suite just focuses on the content you are creating with no distraction.
I've never had any need to use the support feature for Hootsuite , which is why I've given a 10 without actually needing to use it. Messages come in from the support team on the bottom of the screen , they don't get in the way. If you want to read them or interact you can!

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

For Twitter and Facebook it is the best scheduler I've come across for ease of use and for being able to see all your info in one place. I can't really think of any situation I've encountered where it has proved to be un-appropriate to use. Put your post in, attach the graphic, decide where, when to post and bam it's done. I've had a few times where Facebook hasn't posted but that was a problem with Facebook and because the post is stored on Hootsuite it's easy to go in and find the post to re-use.

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
9
Content planning and scheduling
10
Audience targeting
4
Content optimization
Not Rated
Workflow management
10
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
Not Rated
Campaigns and promotions
Not Rated
Twitter
10
Facebook
10
Instagram
7
Pinterest
10
Campaign success analytics
Not Rated
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
9
Mobile access
9