A tool that saves me time, but has a lot of room for more functionality
September 08, 2022

A tool that saves me time, but has a lot of room for more functionality

Chelsea King | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

We use Hootsuite to plan almost all our social media posts across Twitter, Facebook, & Instagram. We also use it to keep track of engagement as it alerts us when users leave comments, send messages, share, etc. Without a tool like this, we wouldn't be able to batch our content in the same way. The condensed calendar view allows us to see our posts in a visual way, which is very helpful.
  • Visualization of posts
  • Editing captions across platforms
  • Alerts for new activity from followers
  • A more functional way to use the Instagram grid feature. We plan our grid in a pattern, and better functionality would be very welcome.
  • Ability to edit/post Reel directly for Instagram.
  • Using this tool saves me a lot of time managing three different channels.
  • I find myself less likely to create Reels for Instagram, despite their obvious reach advantage, because I still have to create them manually, save them in drafts, and then go live when the post is planned.
I haven't had to access any support so far.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

No

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Hootsuite is well-suited to planning posts on multiple platforms and planning your content in advance. Also wonderful for going back and checking what captions/images we've used in the past and hashtags too. It's not well-suited for video uploads to social media, however. There's no ability to choose a cover photo for Reels or the grid photo either, for example.

Hootsuite Feature Ratings

Broad channel coverage
7
Content planning and scheduling
8
Content optimization
5
Workflow management
Not Rated
Not Rated
Bulk actions
Not Rated
Not Rated
Twitter
9
Facebook
9
LinkedIn
Not Rated
Instagram
6
Pinterest
Not Rated
YouTube
Not Rated
Campaign success analytics
8
Real-time tracking
9
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated