Time saving tool makes social media content creation and community management a breeze
September 13, 2022

Time saving tool makes social media content creation and community management a breeze

Vanessa Naude | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

I started using Hootsuite at a time when I had multiple clients to whom we were providing social media content creation services. One of the clients was a hospitality exhibition, with a requirement to post multiple times on the days of the exhibition, and the other clients are NPOs with a daily posting requirement. Hootsuite provided me with the ability to schedule content and easily resize images, and tag exhibitors, donors, beneficiaries, and other stakeholders easily and in the most user-friendly way.
  • Scheduling of posts across multiple platforms
  • Correctly sizing images for Instagram and editing photos
  • Easily tagging stakeholders
  • Sometimes the tagging didn't detect correctly
  • Time management
  • Reduced time spent on mundane, time-consuming tasks like photo editing and cropping
  • Content engagement
The additional support of boot camps, regular guidance received by email, and information on trends and new releases are very helpful. I didn't have any reason to use any other support but I knew it was available.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Hootsuite is extremely well suited to an agency environment where the user is working on multiple clients across multiple platforms. In addition to the scheduling, the feed view allows for a snapshot view of engagement and reactions and also enables user-friendly community management. I don't think there are any scenarios that would not be appropriate.

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
10
Audience targeting
8
Content optimization
10
Workflow management
10
Automated routing and prioritization
8
Customer interaction histories
Not Rated
Bulk actions
10
Lead generation
Not Rated
Content marketing
10
Paid media management
5
Campaigns and promotions
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
Pinterest
Not Rated
YouTube
Not Rated
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
10