Great program for moderation!
Updated February 22, 2024

Great program for moderation!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Enterprise

Overall Satisfaction with Hootsuite

We moderate for 3 different clients. Hootsuite helps us catch all incoming content on various platforms in a timely matter, versus checking them all one by one natively. We now only have to do that once per shift, vs every hour. It's very efficient for us to use Hootsuite for this reason.
  • Pulling content
  • Timely pulls
  • Accurate pulls
  • Filters
  • Offer a few more features for moderation
  • Time efficiency
  • Content moderation
Wonderful program that I thoroughly enjoy using. Of all the ones I've tried, this is still my favorite. It has less issues than any other I've tried and the support team is great. All the features we need are implemented as well.
It was a life saver during COVID
The price is much better for us and it offers more of what our team needs for our clients specific requests.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

I haven't encountered any scenarios where it would be less appropriate. In the field I work in, it helps so much with pulling in 1000s of comments a day for our team to handle and engage with, or escalate. So far its worked for all of our clients needs. Very happy with it overall.

Hootsuite Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
8
Sentiment analysis
8
Broad channel coverage
8
Content planning and scheduling
6
Audience targeting
9
Content optimization
8
Workflow management
8
Bulk actions
7
Lead generation
Not Rated
Content marketing
7
Paid media management
6
Campaigns and promotions
8
Twitter
7
Facebook
8
LinkedIn
8
Instagram
Not Rated
Pinterest
8
YouTube
Not Rated
Campaign success analytics
8
Real-time tracking
8
Competitor analysis
8
Role-based user permissions & privileges
8
Mobile access
8