Hardcore Hopin User Experience
November 08, 2021

Hardcore Hopin User Experience

John Lawson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hopin

In November 2019 I began using Hopin as a solution for virtual and hybrid workshops, publicity events, and conventions. While we do incorporate other tools, Hopin has consistently escalated its capabilities, making it central to all our efforts. From the outset Hopin distinguished itself by hosting so many event features under one roof; while our peers are still using an amalgamation of Zoom, Discord, live streams on YouTube/Facebook/Instagram, and all sorts of other platforms in a confusing approach to offer virtual vendor space, conference rooms, networking areas, and keynote addresses, Hopin provided all this in one easy, integrated package from the beginning. Moreover, we've found Hopin easily scales from intimate book launches and intensive classes all the way up to our multi-track academic conferences. Hopin's recent addition of a registration page designer, replay area for attendees who missed live presentations, and advanced email marketing features really cinches it. Even with Hopin's growing reputation, it's clear people don't fully grasp what Hopin gives them--a single vendor booth in the expo area has as much or more functionality than many other entire platforms. Add in the RTMP streaming and high-quality recordings that can be repurposed, and I find no downsides.
  • The broadcast-quality video and audio in Hopin are sorely missed when we try using other platforms.
  • The Sessions area for unlimited simultaneous live or recorded roundtable discussions, demos, viewing parties, pitch sessions, games, interviews, etc., literally makes or breaks an event for us. The attendees love it!
  • Hopin's team delivers product updates seemingly weekly. I couldn't be happier about how the product has grown and allowed us to better serve our audience, with new features and integrations.
  • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
  • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
  • Hopin has allowed us to extend our reach and become a go-to option for event organizers in the genre fiction space.
  • We are able to host multiple events per month, some of which would require a mix of paid staff and volunteers with 10 times (or more! I've been on those teams in the past!) the number of people we need using the tools and automation in Hopin.
  • The immersive experience converts 87% of attendees--either future event registrations or other products and services from us/our event partners.

Do you think RingCentral Events delivers good value for the price?

Yes

Are you happy with RingCentral Events's feature set?

Yes

Did RingCentral Events live up to sales and marketing promises?

Yes

Did implementation of RingCentral Events go as expected?

Yes

Would you buy RingCentral Events again?

Yes

Airmeet has many worthwhile features, but ultimately I go with Hopin because of its rapid expansion. As for all the webinar platforms I've used, like EverWebinar, they're not in the same league. Not even close to the quality and functionality.
If you need to throw together an event, webinar, or Livestream at the last minute in a quick and dirty fashion, Hopin isn't the best, maybe. Due to all the features, I've mentioned there is a lot to build out if you want to keep things looking top-tier. The platform allows you to do stripped-down events without all the bells and whistles, though. While we've had great success with smaller classes, book launches, interviews, and such, Hopin shines more the bigger you go with your event. Multi-track conferences with international guests? No problem. Best of all is the amount of social interaction possible on Hopin in comparison to other platforms.