Okay Hosting - Terrible Customer Service
October 02, 2017
Okay Hosting - Terrible Customer Service
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with HostGator
HostGator was one of my first web hosts about ten years ago. They were and still are very affordable. We stopped using HostGator about seven months ago, though, had been using another hosting company for a few years previous to canceling altogether with HostGator. Initially, HostGator solved hosting needs along with PHP support and cPanel access.
- Affordable
- Fast Set up
- Free cPanel
- Customer Service
- Renewals are confusing
- Adding items to your shopping cart for you instead of asking you if you want them.
- Slow Service
- Servers were slow
- Bad communication
HostGator has far fewer services and features. HostGator also has terrible support. For a little more money you can invest in a better support team like SiteGround and inMotion hosting offer.