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Hotjar review
July 06, 2022

Hotjar review

Jasper van der Zwaan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

We use Hotjar for heat-mapping new landing pages and observing current pages to identify opportunities for improvement on our webpages and campaign landing pages. We also use the feedback tool from time to time to gauge usability of our client portals and landing pages with lead forms.
  • Heat mapping
  • Page behavioural recordings
  • Feedback widgets
  • Larger amount of recordings
  • Display user recordings in simulated viewports i.e. iPad, Galaxy, iPhone, etc.
  • Different heatmap views
  • Heat mapping
  • Recordings
  • Feedback widget
  • Page Optimization
  • Important learnings for new pages and forms
I test drove Lucky Orange and decided to keep Hotjar as the UI is easier to use. The competitor had no compelling features vs the ones offered by Hotjar. I also found the standard sound effects in Lucky Orange very overbearing and obnoxious.

Do you think Hotjar delivers good value for the price?

Yes

Are you happy with Hotjar's feature set?

Yes

Did Hotjar live up to sales and marketing promises?

Yes

Did implementation of Hotjar go as expected?

Yes

Would you buy Hotjar again?

Yes

Hotjar is a very useful tool to analyze new and current web pages through heat mapping. The recording feature provides even more in-depth insights on user behavior on webpages and lead forms. The feedback widget tool is also very helpful for quick deployment of such widgets on any page without utilizing internal development resources.