Hotjar is the best option in price and features compared to the top concurrent softwares
July 08, 2022

Hotjar is the best option in price and features compared to the top concurrent softwares

Leandro Chaves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

We use Hotjar to understand users' behavior within a hundred sites and provide them a better experience and also to identify points to improve. Also, there are some of our sites where we ask users to share their opinion so then we can develop better solutions.
  • Creating heat maps
  • Creating click maps
  • Allowing users to share their opinions
  • Sometimes the recordings get stuck and we can't see the full journey of an user
  • The user feed back feature does not really has a good look'n feel
  • Heatmaps
  • Click maps
  • Recording sessions
  • ROI increased 28% in one of our sites by understanding user's behavior
  • Some key content were moved to a better place on many of our sites, providing a better experience and more revenue
Whatever software does, Hotjar does better. Integration and setup are really fast and you can have data to analyze in a few minutes. Also, the support team is very dedicated and there's a lot of documentation and examples you can follow.

Do you think Hotjar delivers good value for the price?

Yes

Are you happy with Hotjar's feature set?

Yes

Did Hotjar live up to sales and marketing promises?

Yes

Did implementation of Hotjar go as expected?

Yes

Would you buy Hotjar again?

Yes

Marketing/UI/UX teams can use it to understand where the key elements of a site should be placed Development teams can use it to develop better websites by understanding what/when/where something is wrong