Overall Satisfaction with Hotjar
We use Hotjar to understand users' behavior within a hundred sites and provide them a better experience and also to identify points to improve. Also, there are some of our sites where we ask users to share their opinion so then we can develop better solutions.
- Creating heat maps
- Creating click maps
- Allowing users to share their opinions
- Sometimes the recordings get stuck and we can't see the full journey of an user
- The user feed back feature does not really has a good look'n feel
- Heatmaps
- Click maps
- Recording sessions
- ROI increased 28% in one of our sites by understanding user's behavior
- Some key content were moved to a better place on many of our sites, providing a better experience and more revenue
Whatever software does, Hotjar does better. Integration and setup are really fast and you can have data to analyze in a few minutes. Also, the support team is very dedicated and there's a lot of documentation and examples you can follow.
Do you think Hotjar delivers good value for the price?
Yes
Are you happy with Hotjar's feature set?
Yes
Did Hotjar live up to sales and marketing promises?
Yes
Did implementation of Hotjar go as expected?
Yes
Would you buy Hotjar again?
Yes