It's Great
March 03, 2017

It's Great

Chris Acosta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

Hotschedules is used to make all the schedules in our restaurant. It makes it very easy to control labor. Also makes it very easy to make sure all employees have their schedule.
  • Communication with Staff
  • Control Labor
  • Easy access for employees to get their schedules
  • I wish the AM shift was separate from the PM shift per employee.
  • It should show you what time the employee requested off. This way if you have 2 employees who requested off the same day and you can only give one of them off, then it makes it easier for you to decide who gets the day off.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Slow Initial Response
It works great for me. I have no complaints.