Overall Satisfaction with HotSchedules
Hotschedules is used to make all the schedules in our restaurant. It makes it very easy to control labor. Also makes it very easy to make sure all employees have their schedule.
- Communication with Staff
- Control Labor
- Easy access for employees to get their schedules
- I wish the AM shift was separate from the PM shift per employee.
- It should show you what time the employee requested off. This way if you have 2 employees who requested off the same day and you can only give one of them off, then it makes it easier for you to decide who gets the day off.
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success | Slow Initial Response |
All the time.