We love it
March 29, 2017
We love it
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We use it for scheduling for our FOH restaurant staff. We are currently integrating the BOH staff....they tend to have less access to smartphones and are lees adept at using technology. We are also trying to use the forecasting module as well as the labor input. Overall it's a great product.
- cuts scheduling time down
- manager logs
- computes actual labor costs
- not sure how, but easier to use for BOH employees?
- easier training - tutorials
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Quick Initial Response | Support doesn't seem to care |
HotSchedules Support
when asked to help with integrating sales