Big Fans of HotSchedules
April 05, 2017
Big Fans of HotSchedules
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We use HotSchedules for day-to-day scheduling, labor management, and planning.
- Reporting labor variances
- Scheduling
- Shift overview and communication to staff
- We were very excited at the prospect of KPI performance reporting. We understand that is in progress.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Opening multiple units, we set very specific categories and parameters. HotSchedules has always been good with this.