Hot Schedules is a Managers Dream
April 21, 2017

Hot Schedules is a Managers Dream

Jeffrey Noffsinger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

HotSchedules is used company wide to schedule daily shifts for the Front of House and Back of House. The HS platform allows for convenience and efficiency to communicate effectively with employees for scheduling, mass email, employee availability, and shift trades. HS eliminates confusion with its centralized communication center. Furthermore, the connectivity with our POS system assists with budget projections and labor costs.
  • Centralized Scheduling System
  • Mass Email Communication
  • Shift Trades
  • Functionality was improved greatly with last update!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I had a great experience with the initial setup of the product. I do not recall a specific instance where I have requested support although I know it is available when needed.
HotSchedules is linked with our POS system. This connectivity assist greatly with forecasting sales and labor costs. Managing a staff of 25-30 employees can be daunting. For our size organization, HotSchedules is a fantastic platform to organized scheduling and communication. I have no scenarios where it is less appropriate.