No more scheduling blind!
April 24, 2017
No more scheduling blind!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We currently have four full-service upscale restaurants in Northern California. We use Hotschedules at all four restaurants for all of our scheduling needs. We have been a customer since 2009. Hotschedules has given our team members easy access to schedules, requests, swapping shifts and much more. Our managers use Hotschedules for budgeting, store wide communication and tracking good handler certifications.
- Scheduling - Makes scheduling large staffs much easier and gives our team members 24-hour access to their schedules.
- Budgeting - Provides the tools and information for writing schedules that show your budgeted labor dollars.
- Communication - Allows you to communicate with individual team members or with your entire staff.
- Food Handlers Cards - Tracks expiration dates of all team members good handlers' cards.
- More Seemless Connection with Aloha - It would be nice if linking Aloha and Hotschedules was an easy process.
- Job Codes and Permissions - I have always struggled with setting permissions and job codes for team members. It's a confusing process.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
HotSchedules Support
We have opened 4 restaurants with Hotschedules in the past 7 years. Every time the training and support were on point.