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Easy to select a shift at any time.
July 01, 2020

Easy to select a shift at any time.

Penelope Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

With HotSchedules it has been possible to maintain clear communication throughout the company since you can manage the available shifts without requesting it in a book and update the availability on paper. With this platform you can forget about the difficult paperwork since it allows you to do these things without having to manually update the availability of employees. HotSchedules has drastically reduced all the complications that arose in the company regarding the schedule that was received and the availability of each shift, allowing us to receive our schedules through the HotSchedules platform without having to go to a company board and check shift availability.
  • It is easy to maintain communication with the personnel and thus be able to carry out a correct shift programming.
  • It is very simple to be able to choose what time it is and to be able to change it whenever you want without the need to inform or fill out extensive paperwork.
  • I love the mobile application, it allows me to be aware of notifications of any schedule availability or when I have a message in my inbox.
  • Its platform is simple to use and you can manage shifts quickly or make a copy of existing schedules.
  • It is possible to be able to exchange shifts or release shifts without any problem, thus being able to have more freedom when deciding when to work.
  • It has a slightly high cost and you also have to pay additionally if you want to obtain certain necessary characteristics.
  • I still do not understand why the mobile application has a cost apart from the main HotSchedules, since if we are already paying for a product it should be complete. This is extremely annoying since not all employees can use the application as they refuse to overpay.
  • Sometimes the website tends to get slow no matter the speed of the internet connection, it is a bit annoying.
HotSchedules is a multitasking that allows you to have a good management in restaurants and keep everything organized, not only can you schedule and keep in touch, but also be able to manage the schedules or shifts of each staff and thus also carry out a record of work attendance. Despite all these characteristics, this platform facilitates its use through a simple and easy interface where an almost zero learning curve is required for any employee of the company, this saving time in being able to streamline the work process of managing the scheduling and shifts immediately.
I recommend it because it drastically reduces the time it takes to be able to distribute a shift, it is better when employees can select and exchange them when they want without having to drag the staff to notify their work hours. Communication within this platform allows for a clearer and more organized environment since it allows all staff to be in communication and thus also be more flexible with schedules.