Great computer interface, App needs work
June 19, 2017

Great computer interface, App needs work

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • HotSchedules Train, Powered by Schoox

Overall Satisfaction with Schoox

Our restaurant is currently establishing a training curriculum for all positions in our company. As a growing business it was important for us to be able to streamline our training and maintain consistency through all locations. With Schoox we are able to customize our training to our brand specificly and periodically add new lessons for staff and monitor their progress. This allows us to make sure our staff is always maintaining the highest of standards.
  • You are able to track your staffs' progress with their training.
  • You can periodically add new lessons to specific employees if you see there is an area where they need work.
  • When training new employees, management can keep notes on their profile and all other managers can access at any time.
  • It can be difficult in the beginning to figure out where you need to go for certain tasks in the beginning
I feel that in a restaurant setting this is a very good training platform. I find that it is especially good for younger people as it is set up in a way that is similar to social media which is appealing to the younger generations and makes them more likely to actually complete the training. The app makes it especially convenient.

Using Schoox

When using Schoox on the computer it is very useable. But I find that the app needs some work. The app really only allows you to complete tasks that have been assigned to you. As an administrator that makes the app nearly useless. When trying to get staff to do something as simple as putting up a profile picture it was like pulling teeth since that couldn't even be done on the app.
Yes - As I've mentioned earlier the app doesn't allow for much functionality as an administrator. As someone working in a restaurant it is difficult for me to leave the floor to go fill out info on the computer. It would be nice if you could do everything on the app.