Item: OpenText Operations Orchestration
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

This program is used across our entire operations department to allow us to review and manually manage the services provided to our members.

Pros and Cons

Allows for the quick disconnection of accounts that break our terms of service
Seamless integration with our billing system
Has the ability to house all member/client account information in one single location

At times, the system can be slow/does not function properly in Google Chrome

Return on Investment

If time is money, the time saved by using this all-in-one product has certainly saved time AND money.

Other Software Used

Zuora, NetSuite, Zendesk

Likelihood to Recommend

For our business, this system is really THE system. We use it for the management of almost all aspects of a member's account. I honestly cannot think of something that it cannot do.

HP Operations Review

Overall Satisfaction with HP Operations Orchestration

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Other Software Used

Likelihood to Recommend

OpenText Operations Orchestration Feature Ratings