HPE SecureMail doesn't measure up
April 13, 2017

HPE SecureMail doesn't measure up

David Strom | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with HP SecureMail

I used it across the entire org to try to address the issue of encrypting my email traffic to and from my domain, and to prevent my email from failing into the wrong hands or being examined as it transits across the Internet.
  • Cloud-based portal making it easier to implement for smaller businesses
  • Plug ins for Outlook and Office 365 email apps to make one-button encryption easier for users to activate. For Office apps like Word et al you have a special menu that you can add users to your senders and specify access rights to encrypt your messages from within these apps.
  • An add-on utility to encrypt any sized files is part of the package. Many of its competitors have limits on email attachment size, this is a way around these limits.
  • The product does support integration with a third-party tool from Digital Guardian (https://digitalguardian.com/) for DLP features.
  • Its web-portal is pretty bare bones, unlike some competitors that are more feature-rich
  • Its documentation is also voluminous, making it hard to find something since it is spread across multiple manuals for particular features.
  • It doesn't support IMAP connections, unlike some of its competitors.
  • Decided not to use the product after looking at competitors.
I think SecureMail is showing its age -- it is based on the Voltage product that HPE purchased a few years ago and hasn't really been updated since then substantially. Its documentation and web portal aren't as useful as some of the other products, and Zix has better DLP integration that is part of the base product, rather than an add-on.
Larger corporations that require identity-based encryption would benefit from the product.
Smaller corporations that want a more feature-rich product with a better user experience would not benefit as much.