Overall Satisfaction with HubSpot
We use HubSpot, not only for our own business, but for all of our client's organizations. The business problems it addresses are, the ability to manage engagement, content development, lead generation, management tools, workflows, analytics, email marketing, all levels of the sales funnel. It allots us the time to foster a creative work environment, and increases work productivity.
- HubSpot addresses all levels of the Sales Funnel
- HubSpot has great customer service.
- HubSpot supports agency partners.
- When running a busy organization, having tools and support easily and readily accessible, builds loyalty, and commitment to the product. The HubSpot team is an integral part of our team.
- List analytics
- More customized work flows
- Reporting
- Shortened selling cycle
- Management tools related to sales team engagement and management
- Analytics reporting and strategy development
- Sales training support, with the use of reporting, prospecting and lead follow up
- Improved customer service
Ease of use, more top of the funnel prospect capturing.
Using HubSpot
10 - Account Manager, Content Manager, Social Media Manager, President, Analytics Manager
6 - All are certified inbound marketers. Writing background, marketing background, sales background, medical industry background
- Drive Leads
- Attract Prospects
- Manage Sales team
- Prospecting
- Sales training on how to prospect and research
- Leadership training on who is coming to the site
- Social media managment
- Improved sales management
- Additional sales training
- Lead management enhancements
Evaluating HubSpot and Competitors
- Product Features
- Product Usability
- Analyst Reports
- Third-party Reviews
The product was easy to use, the support was fantastic!
I wouldn't change anything.
HubSpot Implementation
- Implemented in-house
- No issues that I know of.
HubSpot Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We had an issue with a Salesforce integration. HubSpot worked with us, even though they identified it wasn't a HubSpot issue, they stayed with us through the whole process. Always wonderful people to work with. Customer service is key for us, and HubSpot is fantastic!
Using HubSpot
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | Lots to learn |
- Landing Pages
- List segmentation
- Email communicaitons
- Workflows
- Prospect report
- Lead report
- Reviewing all the info with lead submissions
Yes - Has had a few bugs, but overall, is a great tool.