Item: HubSpot CRM
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use HubSpot in many ways. They host our website. We use it as a CRM and an email marketing platform.

Pros and Cons

Webpage creation
Technical and user support
Email campaigns
Easy to write blog posts

More flexibility and capability in designing email.
Better drag and drop features for webpages.
Acquire a company so they can have better landing pages.

Return on Investment

Positive: Ease-of-use promotes more marketing and more website changes.
Negative: A bit expensive for a small business.
Positive: Being able to manage list of trade show attendees.

Very simple to use, it's very intuitive and responds quite quickly. Also, the chat tech-support is fantastic and knowledgeable. Being able to navigate around different needs for my company whether it's CRM or email campaigns are simple.

Alternatives Considered

I used to use Salesforce many years ago but that is it.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

QuickBooks Desktop Enterprise, Microsoft 365 Business Premium

Likelihood to Recommend

Hubspot is very well suited for the mid-range to small businesses and Fortune 1000 businesses. Probably a Fortune 500 would use Salesforce for all sorts of APIs and capabilities but Hubspot is catching up to them.

HubSpot is Awesome!

Overall Satisfaction with HubSpot CRM