HubSpot CRM gave me my time back
May 06, 2021

HubSpot CRM gave me my time back

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Hubspot CRM is being used throughout our organization. We use it to log contacts, companies, tasks, and to track opportunities for new business. We also used it for marketing email campaigns. It solves the problem of me needing to remember information that prospects and customers give me. It allows me to focus on making more calls, sending more emails, and finding more leads. It integrates with other software that we are using in the company as well. The hubspot ai is great to pull in information based on company domains as well.
  • Tracking deal progress
  • Keeping me on task with the task list
  • The ai is great to pull in company info
  • The integration is nice with other software
  • When I create a contact with an email, it assigns the user to the contact, but I have to go to the company that it creates and manually assign that same user to it.
  • Giving reps more time to focus on prospecting instead of worrying about remembering data
Salesforce is more complex to use and set up, and HubSpot CRM was very easy to get set up and going as well as integrating with our email and other platforms.
It allows us to break up marketing campaigns according to region and allows that RVP to manage their teams efforts easier
I have used Method CRM before and Salesforce, and HubSpot CRM is a better option--more up to date and integrations are easier.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Very well suited when you are running marketing email campaigns to track the emails and record the information automatically.

Less suited to pulling order information in, unless you set up an integration using code.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
9
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
7
Interaction tracking
9
Channel / partner relationship management
9
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
9
Reporting
10
Forecasting
9
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
Not Rated
Mobile access
10