The Apple of the CRM World
August 08, 2021
The Apple of the CRM World
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
My company uses HubSpot CRM to organize our contacts, deals, and other useful information in regards to the sales funnel. It is primarily used by only our sales and marketing teams. It addresses the issue that most other CRM's do, and that is simply organizing large swaths of information and displaying it on a digestible user interface.
- Easy to use pipeline
- Organizes contact information well
- Very responsive support team
- It should be easier to un-enroll contacts from sequences
- The template previews are not exactly what the email looks like
- Connectivity issues between HubSpot and Gmail
- I am not necessarily suited to answer this as a rep
- I am not necessarily suited to answer this as a rep
- I am not necessarily suited to answer this as a rep
I think HubSpot may be lacking in certain features, but the user friendly experience that I have described definitely makes up for the things it may have been lacking in terms of functionality. HubSpot definitely gets the job done, and their customer support is unmatched across most industries, not just CRM or data management.
Do you think HubSpot CRM delivers good value for the price?
Not sure
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of HubSpot CRM go as expected?
I wasn't involved with the implementation phase
Would you buy HubSpot CRM again?
Yes