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Hubspot CRM review
August 10, 2021

Hubspot CRM review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM is used by the entire company and it seems to work great. The only problem that I think it has is the time it takes to load the generated leads when everyone is using it.
  • It's very organized
  • Reminders are great
  • Friendly user interface
  • Loading time
  • Maybe some colors to difference leads
  • It's well organized, therefore it makes you more efficient
Has a more friendly user interface and has very visible information.
Because Hubspot CRM is a more friendly user and has info more visible.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Hubspot CRM is well suited for example when you are moving the leads from one pipeline to the next.

For less appropriate I would say it's the time take to load info.

HubSpot CRM Feature Ratings

9.6
Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
10
Quote & order management
10
Interaction tracking
8
Channel / partner relationship management
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
9.7
Forecasting
10
Pipeline visualization
9
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10