HubSpot - Its just so easy!
August 10, 2021

HubSpot - Its just so easy!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

The HubSpot CRM is used as the sole operating system in the business. Managing users, marketing, and tickets to ensure that our customers have the best possible experience when using our systems.
  • Workflows
  • Sequences
  • Social Media scheduling
  • The testing element of sequences is extremely frustrating
  • Not being able to link a meeting with a teams invite is very annoying
  • Allowed me to track deals to ensure that leads are not lost and closed in a timely manner
Easy to use EXCEPT building a landing page is VERY difficult.
Being able to communicate internally on the system and share ideas is very helpful.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It really is a great product and has saved me to no end of time with the automatization! I would definitely recommend it however it's very expensive.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
Not Rated
Interaction tracking
10
Channel / partner relationship management
9
Case management
10
Call center management
9
Help desk management
9
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
Not Rated
Reporting
9
Forecasting
Not Rated
Pipeline visualization
9
Customizable reports
9
Custom fields
9
Custom objects
9
Scripting environment
9
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
Not Rated
Social data
10
Social engagement
10
Marketing automation
9
Compensation management
9
Mobile access
10