Item: HubSpot CRM
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

HubSpot CRM helps to manage work with all leads we get in an organized, clear, structured way. We use HubSpot across the whole organization. Through HubSpot I:

Work with my clients
See my team's and personal performance
See analytics of my department in dashboard
My dialer system integrated in HubSpot is very convenient

Pros and Cons

Convenient dashboards and pipeline structure
Quick and easy support in the case of having any issues
Dialer, WhatsApp, messangers are quite efficiently connected with HubSpot
Possibility of export data for further analysis

We work with Five9 Dialer and sometimes HubSpot is not opening leads from Five9 immediately, so, our sales enablement has to fix it.

Return on Investment

Huge revenue growth
Shorter deal cycles
Enablement of fast expansion
Increasing sales rep adoption and speed of working

Usability

I used to work with Salesforce and Pipedrive. HubSpot CRM just combined the most convenient features for me as a sales rep. However, reporting features could be a bit deeper and provide more options.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

NetApp SaaS Backup for Microsoft Office 365 and Salesforce, Pipedrive

HubSpot CRM is a perfect solution for young startups with different marketing campaigns and huge leads flow. Perhaps, it's not the best option for old-school companies who don't experiment on the market so much, so, they just will not be able to estimate the advantages of HubSpot.

HubSpot is a perfect solution for startups

Overall Satisfaction with HubSpot CRM