Overall Satisfaction with HubSpot CRM
HubSpot CRM is primarily being used by our sales and proposals organization. It allowed us to move from a network system into a cloud-based system, making access significantly better for our remotes salespersons. Additionally, we allow other department leads to view the dashboards for free so they can see some hit rates and other metrics.
- Log calls.
- Easy to use.
- Sales Activity and Win Rate Dashboards.
- Quote tracking can be clunky.
- Not "if" based customizations when used with quotes.
- Built-in quote system doesn't work for custom products.
- It has allowed us to understand our success rates and salesperson activity in a way we weren't able to understand previously.
- It has driven our cost for CRM down while also being far simpler to use.
HubSpot CRM is super easy to use. We set it up in a week. This is one of its biggest strengths.
We don't currently use the marketing tools. It is something we hope to implement in the future. We have started using sequencing and are excited by its potential.
Easier to use and lower cost. WAY easier to implement. More cloud-friendly for our systems. Clearer pricing structure. Easier to scale with salespeople. Less functionality and customization.
Do you think HubSpot CRM delivers good value for the price?
Are you happy with HubSpot CRM's feature set?
Did HubSpot CRM live up to sales and marketing promises?
Did implementation of HubSpot CRM go as expected?
Would you buy HubSpot CRM again?
It's a very easy-to-use system that is highly effective for a moderate-sized organization that does not need all the bells and whistles of the more expensive customizable systems. We needed a system that took us to the cloud and allowed our 5-person sales team to easily log information and reports. These reports are only reviewed by one or two people. It took no more than a week to get the system up and running, which was amazing. The data tracking of wins and activities is seamless to implement and helps with our oversight of the sales department.