I do really like it!
December 16, 2021

I do really like it!

Riccardo Tuttobene | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Quick simple and useful tool that merges with the company's needs. Highly customizable and easy to adapt to the workflow, as an agent I've also been able to customize it according to my preferences in order for me to find easily the things I need to be proficient and fast in my job. Overall I-m quite happy with HubSpot and from the beginning as [being] easy to understand, even now that I've changed departments it has been easy like a lemon squeeze to understand the new different tasks I need to complete.
  • Adapt to me
  • Loads quickly compared to the previous CRM
  • Doesn't have a distractive UI
  • Would be great to have a dark UI without using a 3rd party app
  • Increased proeficiency
  • Less time to complete tasks
Definitely more easy to use compared to the previous CRM
Increased the results
Quicker, more easy to understand and with a non destructive UI

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I can only see the good side, I never had a bad experience with HubSpot in the 7 months I've been using it. Is excellent for the job I have to do, it makes it easier and quicker!

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Interaction tracking
10
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10