Value for money
December 16, 2021

Value for money

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot CRM for managing all your company's relationships and interactions with customers and potential customers. It helps with contact management, sales management, agent productivity, and more.
  • automated renewal deals for closed business
  • analytics
  • user-friendly
  • more clear design & more structured
  • integrations with other tools
  • knowledge base or training tools
  • easy CRM system which helps us to save time and that means it wins more effectiveness
  • cost savings (more attractive price then Salesforce which we used in the past)
  • revenue growth
much easier to find information, contacts, very user friendly and intuitive
it helps us to directly contact our clients through mailings which are sent directly from the system for example. We can track all of our marketing activities, who viewed the email, who opened it etc. So we can better analyze our activities.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Well suited: creating proposals and contracts Less appropriate: N/A

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
9
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
9
Email marketing
9
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
9
Custom objects
9
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
9