Overall a great program to capture sales and marketing efforts.
January 24, 2022

Overall a great program to capture sales and marketing efforts.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot manages our account information and integrates the other programs we use.
  • Tracking
  • Integration
  • marketing analytics
  • company parent/child nesting
  • Customer support applications
  • Created organizational process for sales
  • Marketing management
  • helped with consistent marketing outreach
Very easy to use

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Shopify, QuickBooks Commerce (formerly TradeGecko)
HubSpot has a great marketing integration with other applications like LinkedIn.

HubSpot CRM Feature Ratings

Customer data management / contact management
4
Workflow management
6
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
8
Interaction tracking
8
Case management
3
Call center management
3
Help desk management
3
Lead management
4
Email marketing
7
Task management
6
Billing and invoicing management
4
Reporting
7
Forecasting
5
Pipeline visualization
5
Customizable reports
5
Custom fields
5
Custom objects
5
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Social data
6
Social engagement
6
Marketing automation
6
Compensation management
Not Rated
Mobile access
1