Most User Friendly CRM
January 24, 2022

Most User Friendly CRM

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot to prospect potential companies to set meetings to discuss our offering. HubSpot is a great upgrade from our previous CRM because it makes everything more organized, easily accessible, and very easy to use. It is so user-friendly that it makes the day in and day out of the job easy by not having to worry about any technical issues. Would recommend HubSpot to anyone thinking about a switch.
  • Well organized
  • Easy access from anywhere
  • User friendly
  • Occasional disconnect/tech issues
  • Wifi dependent
  • Lack of call recordings
  • Revenue Growth
  • Shorter time between connections
  • Cost savings quicker
Way more organized and user friendly

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Makes the job easy by never having to worry about the functionality of my CRM

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
7
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
8
Case management
8
Call center management
9
Help desk management
8
Lead management
8
Email marketing
9
Task management
8
Billing and invoicing management
8
Reporting
10
Forecasting
8
Pipeline visualization
9
Customizable reports
9
Custom fields
7
Custom objects
7
API for custom integration
8
Role-based user permissions
7
Single sign-on capability
8
Social data
7
Social engagement
8
Marketing automation
7
Compensation management
8
Mobile access
7