HubSpot in a nutshell
January 25, 2022

HubSpot in a nutshell

Rodolfo Santos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot gives us the opportunity to tackle different situations, lead status, sales process, email enrolment, contact management, and internal data to track KPIs. Data charts to track the performance of every individual and team performance overall. Accessibility to create contact lists and template generations to check the status of the contacts we made.
  • Contact Management
  • Performance Tracking
  • Email Sequences
  • Data charts, more personalized
  • Better integration to Outlook
  • Newer UI
  • Better Cases Follow Up
  • Cost Saving on chat sessions
  • Better marketing campaigns
HubSpot makes it easy to track the deal status and follow-ups on any contact created ad email sequences makes life easier, when using it with google or Gmail integrations is super fast and user friendly, also the chat sessions built into the platform makes it easier than ever to have contact with your potential clients

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Well suited: When you need to contact different members of one company or organization, it's simple to use and amazing for follow-ups and track the status of any deal, is the best option to d so. Less appropriate: If you have MS Outlook the integration is difficult to perform and hard to track email statuses

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
6
Quote & order management
10
Interaction tracking
8
Case management
10
Lead management
10
Email marketing
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
8
Custom fields
9
Custom objects
10
API for custom integration
10
Role-based user permissions
9
Single sign-on capability
9
Social data
10
Social engagement
Not Rated
Marketing automation
8
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated