HubSpot for Flawless Sales Campaign Execution
January 25, 2022

HubSpot for Flawless Sales Campaign Execution

Timothy Pezarro | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use this product to track leads, prospects, opportunities, and deals.

Pros

  • Email integration and tracking
  • Sales campaign management
  • Sales task management

Cons

  • Additional features to phone app
  • Addition of text messaging to contact logging
  • Better mail bounce reporting
  • Reduces cost by automating daily sales task tracking
  • Increased sales rep adoption because of simple intuitive interface
  • Reduces cost by making it faster to send a personalized email with templates and sequences
It is 100x better than the in-house CRM I have used. It is 10x better than several of the other CRM products on the market (they were smaller than HubSpot and I don't remember the names). It is much simpler and lower cost than Salesforce (this is what have heard, not based on my own experience).
HubSpot enables strong alignment between marketing objects and sales execution.
Don't remember the names of the products I evaluated.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot is great for running outbound email and phone sales campaigns; It is not so appropriate for detailed sales forecasting down to the SKU level.

HubSpot CRM Feature Ratings

9.5
Customer data management / contact management
10
Workflow management
Not Rated
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
10
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
9.0
Task management
10
Billing and invoicing management
Not Rated
Reporting
8
8.0
Forecasting
Not Rated
Pipeline visualization
7
Customizable reports
9
9.0
Custom fields
9
Custom objects
Not Rated
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
8.0
Mobile access
8

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