Item: HubSpot CRM
Rating: 10
Author: Leo-Paul Heron

Use Cases and Deployment Scope

We use everyday HubSpot to get in touch with our clients and keep an eye on our sales. It is very handy and easy to use. HubSpot also brings many informations and helps us to filter our clients as precisely as possible. I really advise every company to use it to help get more clients and focus on the best leads.

Pros and Cons

Filter leads
Manage clients
Get statistics

A bit more colors eventually to separate different categories
Sometimes info do not get past other categories and we have to type them in again

Return on Investment

Definitely revenue growth
Client satisfaction
New contacts reaching

Usability

I, unfortunately, can not compare since I have only used HubSpot but as I can imagine, the most important thing being the Contacts and Deals management, HubSpot offers enough flexibility to answer the need of a big commercial company. There are always things to make better but as someone who uses it every day, I have to say I am very happy with it.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

Microsoft Teams, Microsoft 365 Business Premium, Asana

Likelihood to Recommend

Once you use CRM, you can´t stop. It is the place to go to work on our deals and maintain the contact between sellers and buyers. The messenger feature is very handy and allows a very swift conversation. It also helps us solve issues way faster. The fact that it communicates directly with HubSpot is also a big plus.

HubSpot offers everything right on spot !

Overall Satisfaction with HubSpot CRM