HubSpot the magic CRM for your business!
May 22, 2022

HubSpot the magic CRM for your business!

Nick Sanschagrin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I have used multiple CRMs throughout my sales career (Salesforce was the main one) I initially was hesitant when my company told me they had HubSpot selected but I am glad they did. during my last 8 months as a key user in net new business development, I was able to nail over 100x meetings and generate a massive pipeline of new opportunities in addition to managing our current client base and scoring a number of upgrades and win-backs. The best features for me are the meetings link, Templates, Inbox, and Sequences Combining a solid set of templates and a built-in meetings link with sequences was my super-power and after 3 to 5 touches a large number of prospects opted to select a time directly from my meetings link and book time directly in my calendar,' then we have Zoom meetings plugged in and are able to automatically generate a zoom link per meeting which is wicked. I also used the Outlook or 0365 plug-in to track, tag, and log all activities from emails to meetings which make showing my work and tracking success very easy. This tool is much more than simply a database management platform and I can account for much of my recent success based on the HubSpot platform - THANK YOU!
  • Meetings Link to auto-booking
  • Sequences and templates for powerful prospecting
  • Outlook / 0365 integration for seamless integration and activity tracking between the two
  • Reporting to be honest is rough in HubSpot, tricky to navigate and customize - needs work
  • forecasting is also a bit tricky in HubSpot, this could use some work
  • Huge increase in conversions from cold outreach to booked meetings to deals
  • Revenue growth, learning from wins/losses
  • day to day management of my time with tasks and reminders
  • team collaboration
It is much better as a salesperson and as an organization than Salesforce and any of the other tools!
Much better, more cost-effective and more powerful to combine sales, service, marketing, and great teamwork and automation

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot is well suited to nearly any organization looking to not only implement a great customer database but for marketing, sales, outreach, customer service, you name it, this is your one-stop shop to operate a successful business

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
6
Interaction tracking
10
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
10
Billing and invoicing management
Not Rated
Reporting
1
Forecasting
1
Pipeline visualization
6
Customizable reports
1
Custom fields
10
Custom objects
10
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Social data
10
Social engagement
7
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
5