Item: HubSpot CRM
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

HubSpot CRM is our main CRM database used by all of our employees. It houses all of our client's details and our business deals for our products. We spend about 90% of our day working out of Hubspot. It also integrates with our new Netsuite system to help drive our business.

Pros and Cons

CRM Storage
Housing Data
Reports
Integrations

Workflows
Downtime
Reports

Return on Investment

Automations
Forecastability
Return on Investment

Usability

Hubspot has a lot of advantages for companies. It allows users to customize deals and particular fields for ease of access. The automations are also a really nice feature to have for a growing business. Pipelines allow us to forecast our projected growth for the upcoming months and gives us a better idea of where our business is headed.

Alternatives Considered

Salesforce CMS

Hubspot blows Salesforce out of the water with all of the customizable fields and workflows and integrations.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

Xero, NetSuite ERP, Stripe

Likelihood to Recommend

Hubspot suits our company as it expands and grows. It allows us to store all of our data and allows us to use the reporting tools to forecast upcoming growth and business data. It allows us to work more efficiently through the use of the workflows and pipelines tool, streamlining data entry.

Hubspot - A force to be reckoned with

Overall Satisfaction with HubSpot CRM