Easy to use for CSMs!
May 22, 2022
Easy to use for CSMs!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
I use HubSpot to log customer activities and details. I also use HubSpot to log any internal activities related to our customer success journey. I use it daily and I wouldn't be able to do my job effectively without it. I'm able to easily log information about our customers which allows for easy documentation and tracking.
- It's user-friendly and easy to use
- I like how it looks and the layout is nice
- Lots of training features embedded
- I'd like to be able to show particular contacts when I'm in an account (like the contacts I most frequently speak with or who recently contacted me; right now it displays random contacts)
- It has saved me time in keeping organized with the customers I speak to
I really like HubSpot's interface and how it's easy to use and understand
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of HubSpot CRM go as expected?
I wasn't involved with the implementation phase
Would you buy HubSpot CRM again?
Yes