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Why you should choose Hubspot!
May 25, 2022

Why you should choose Hubspot!

Xavion Burgos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot CRM to first manage all of our leads. Then it also does a tremendous job of making it easy to keep track of every single lead, where they were generated, what step of the marketing process they are in, and also it keeps all of the notes from everyone on the team in one place in the contacts page for a particular lead.
  • Lead Management
  • Keeping track of touch points made to individual contacts
  • Keeps track of KPIs in an easy to digest manner
  • N/A
  • The organization is key in any successful business. HubSpot CRM has allowed me to target customers who may have fallen through the cracks had I not had Hubspot. I have easily 10x my investment just from that.
It is very easy and I haven't had any issues training my VAs how to use this program.
N/A

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

In literally any space where you have a large number of contacts to keep track of, want to keep an eye on KPIs, want to keep track of touch points to your contacts, and have a team of people that you would like to all be on the same page in regards to any of the things I mentioned above.

HubSpot CRM Feature Ratings

9.5
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
7
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10