Item: HubSpot CRM
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use HubSpot as our single source of truth for all sales-related data and processes. The marketing team uses HubSpot extensively as well because of the amazing flexibility to integrate it with numerous other products.

Pros and Cons

Workflows.
Dashboards and Reports.
Email Sequencing and automation.

Customizable Kanban view.
Better options and features in bulk imports.
Ability to clean bulk amounts of data on the CRM.

Return on Investment

Better visualization of sales pipeline.
Smooth sales operations as everything is in a single place.
Cost saving.

Usability

It is the best source of truth for all your sales data as you can slice and dice the data as and when required at every field level.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

Darwinbox, Jenkins, Microsoft SharePoint

Likelihood to Recommend

Well Suited - List segmentation based on filters, every field can be used in filters, Workflows, and Landing Pages Less Appropriate - Ability to clean bulk amounts of data on the CRM, Be able to make edits to HubSpot standard fields as some of them need customization based on our needs but since it's not editable, we need to make an entirely new field just with slight modifications sometimes.

HubSpot review.

Overall Satisfaction with HubSpot CRM