My Forever Favourite - HubSpot.
June 29, 2022

My Forever Favourite - HubSpot.

Humera Afreen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We generally use HubSpot for inbound marketing. We run numerous automation workflows and manual emails through this. HubSpot is very flexible to use for both promotional and transactional emails. I have been using HubSpot for 2 years and more, I have seen many updates and those are helpful to speed up the work process. The best thing is we can automate internal employee notifications too if there is any action by the contacts, this makes it easy to never dissatisfy any of my clients.
  • Automation workflows.
  • Tracking of emails and workflows.
  • A/B testing.
  • List building.
  • They can include a timer section to use in FOMO emails.
Easy and friendly user interface. Good support from HubSpot academy and blogs whenever required.
Every one has their own importance and impact. However, HubSpot is my forever favourite.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Overall good. Need to add some sections like an animated timer - which shall be drag and drop thing.

HubSpot CRM Feature Ratings

Customer data management / contact management
8
Workflow management
9
Integration with email client (e.g., Outlook or Gmail)
9
Interaction tracking
9
Case management
9
Call center management
9
Help desk management
9
Lead management
9
Email marketing
9
Custom fields
9
Custom objects
9
Role-based user permissions
9
Single sign-on capability
8
Marketing automation
9
Not Rated

HubSpot CRM Support

They are always helpful whenever we ask them for any query or solutions.